iCALL – Initiating Concern for All – is a mental health project started in 2012 by the School of Human Ecology, TISS Mumbai. It provides professional and free counselling by telephone, email and chat to anyone in need of emotional support.
Partnerships and collaborations : United Nations Population Fund, Government of Madhya Pradesh, Government of Gujarat, Government of Maharastra, Larsen & Toubro Ltd., Tata Consultancy Services, Dainik Bhaskar, nULTA Healthcare Services Pvt. Ltd., Tata Starbucks, TRAINN Circle, Vishakha and others Mental health facilities in India are still quite insufficient owing to the limited number of services being offered as well as, the inadequate number of trained and supervised professionals. TISS has always taken a lead in addressing the psychosocial needs of individuals across various groups and has adopted diverse strategies and solutions to address these needs. iCALL is one such step taken in the direction of mental health work. iCALL - Initiating Concern for All is a pioneering and an empowering mental health project which was started in 2012 by School of Human Ecology, TISS - Mumbai. iCALL endeavours to provide professional and free counseling through technology assisted mediums such as, telephone, email and chat to anyone in need of emotional support, irrespective of age, gender, sexual orientation or race, and transcending geographical distances while ensuring confidentiality. iCALL is primarily funded by Mariwala Health Initiative (MHI) since April 2015. Mariwala Health Initiative (MHI) is the leading funding body in the field of mental health in India. MHI aligns itself with a rights-based approach and aspires to create a holistic and universally accessible mental health ecosystem by funding mental health organizations that work on innovative, community- based interventions targeting the most marginalized.